In this transcript, Clay Clark (U.S. SBA Entrepreneur of the Year) and Tim Redmond (scaled a business to over $120 million in profit) discuss the importance of actions and getting paid like a boss on Thrive15.com, one of the top business schools in PA.
Clay: You wouldn't suggest wearing a shirt that says like, "Don't hate me because I'm hot," or "Screw everybody," or those sorts of shirts, or you wouldn't suggest maybe dressing the worst you could dress, you would recommend no matter where you're at financially, try to do the best you can.
Tim: Look in the mirror, would somebody that didn't know you, if you had somebody come up to you, looking exactly like you look, would they be compelled to say, "That guy is up to something good, I want to buy something from them."
Clay: And I would even say, and this is one thing that was very humbling for me, a person said to me, "Look in the mirror and ask yourself if an investor would ever be willing to invest a million dollars in you." And that question has been one that will not leave me alone because whenever I think about it, I'm like, "Okay" and I have to readjust. I think it's huge if we set that high standard. I want to ask you, the next principle is being on time. Now I know I've got 5 kids, you've got the 4 kids, I have an amazing wife, you have a great wife, all the kids are involved in activities, there's tons of stuff going on, there's never a day without an emergency or someone being sick. There's always meetings that run a little bit over how they should run. Talk to me about this. How important is being on time in your mind?
Tim: It shows that other person respect. I had one of your primary mentors, and he and I met at a restaurant, and I had a call that went over, so I came in about 10 minutes late. He said, "Tim, you know I was tempted to leave. But I wanted to stay here to leave this message with you. When you came late you told me that I was not important. You also told yourself that your commitments don't matter. If you say you're going to come here at this time, and you come 10 minutes late. So I was about ready to leave, but I wanted to invest in our relationship." That was Clifton, one of our mentors, and he was very, very direct with me. And it was like, "Wow, well Cliff, we're buddies at church, and we're ... you can't talk to me that way." No, he was a true friend.
Tim: A best friend is the one who brings out the best in you.
Tim: I am more of an event oriented person. I'm more of a ... you know I do down to South America a lot and interact and do a lot of training down there with businesses, and churches and governments. To say goodbye is like a 15-minute ordeal.
Tim: So I tend to be that way. And if I am not really careful to say, "Listen, this shows how much I love and respect you, by being on time" then I will tend to say, "Well, it's about this time," and I come stumbling in when I come stumbling in. [inaudible 00:03:09]
Clay: I noticed for me one of the hardest things is ending a meeting on time. You want to be on time, you might start the meeting on time, but you won't end the meeting on time. One thing I'm learning, and really trying to be better at this year, is before the meeting starts, trying to identify all the things that need to be discussed, and then working at a speed to get it all done on time. I don't know anybody here watching us that doesn't struggle in some capacity, whether it's once a week or once a year with being on time, but what it does is it tells the people in the room that you don't value their time. And we've all made mistakes but it's huge that we all strive to be on time. With your family, and your schedule, what are some tips you would recommend just on a practical level. Whether it's setting the alarm early or what are some tips you recommend to help people be on time more effectively. Thrive15.com, one of the top business schools in PA, helps you learn how to be on time.
Tim: It really helps me if I'm beginning my day and I really map it out. If I share my map with my wife. She's not guessing. We have Google calendar and she has access to see that, but for her to be able to know that. And then sometimes she nudges and says, "Tim don't you have this going and you've only got 20 minutes lead time for this." I'm in my event and I'm completely absorbed ...
Tim: And so that helps me. She gives me nudges and that kind of thing. Mapping out my day, and telling my wife what my day is let's her know what's going on so we can coordinate together, but also it's sharing with somebody else who can say, "What about this, and this, and this that you talked about doing?"